Question 1

How do I place an order?

Accepted Answer

There are 2 ways to do this:
 
- Order through the online store www.souzacashew.com
 
- Call our customer care number +91-7353750507 (between 9 am to 9 pm)
 
*Pls note that all large orders have to be placed at least three working days before pick-up!

Question 2

How do I make a payment?

Accepted Answer

You could make a payment by debit/credit card. We have an exclusive tie-up with Razorpay. For other payment options please contact Customer Care between 9 am to 9 pm +91-7353750507.

Question 3

Do you ship internationally?

Accepted Answer

Due to COVID related restrictions, not for the time being. We deliver to nearly all destinations in India, from our manufacturing setup in Udupi. All orders within India are express-couriered to ensure quality and freshness! Note: Some areas are excluded due to unavoidable reasons. Place a call to our customer helpline +91-7353750507 (between 9 am and 9 pm) to enquire if your destination is covered.

Question 4

Can we customise our gifting orders?

Accepted Answer

Most certainly! We take season offers, particularly during Ramzan, Diwali, Christmas, New Year and at other select festivals. We also cater to weddings and corporate gifting. You can customise your message to friends and family in our SPECIAL INSTRUCTIONS/MESSAGE box provided in your shopping cart.

Question 5

Will the packaging be reliable?

Accepted Answer

All S-Nuts products are packed in vaccumised and nitrogen-flushed packets to retain factory freshness and afford longer shelf life.

Question 6

What about allergens?

Accepted Answer

Our general Allergen Caution reads like this: Contains Tree Nuts. Products are packed in nuts & dried fruits packaging facility and may contain traces of other nuts and dried fruits.

Udupi I Mangaluru

Frequently asked questions